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White paper The digital supply chain Get the white paper
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White paper

Your company has two supply chains

The first one you already know. Materials come in, they are transported, stored, transformed, delivered. Every step has a supplier, a lead time, a unit cost. When the margin tightens, you walk down that chain step by step, and you generally know where to look.

The second one moves information instead of materials. A price request comes in and becomes a quote. An order comes in and becomes a production order, an invoice, a confirmed delivery. A site report becomes a change order, or it does not. This chain runs through every one of your departments and it employs a large share of your people.