AI for small business,a fixed amount per month
In a small business, the same person answers customers in the morning, enters invoices in the afternoon and looks for the return procedure in an old binder in between. The tools that take over this work call a language model, billed by usage, most often by a provider abroad. With Agent Libre behind it, that model is served in Canada for a fixed amount per month, and the tool does not change.
Talk about your businessThree conditions before a small business changes the model behind its tools
The owner, the person who keeps the books and the person who manages the tools each set a condition.
An amount known before the month
The owner looks at expenses on the first of the month, alongside rent and payroll. An AI bill that arrives on the 5th, different every time and higher in December because supplier invoices and customer questions have doubled, has no place in that table.
No day to lose on setup
There is no IT department. The person who manages the tools is the owner, an employee who knows their way around or a consultant paid by the hour. Changing model provider has to fit in a one-hour appointment, without rewriting the automation that has sorted emails for two years.
Customer data that does not leave the country
Customer emails, invoices with addresses and signed quotes are personal information. Law 25 applies to a business of five people as it does to one of five hundred. When a customer asks where their data is processed, the answer has to fit in one sentence.
What Agent Libre changes behind your tool
Your vendor or your team puts the tool in place. The tool calls a language model; that model can come from Anthropic, OpenAI or Agent Libre. Agent Libre serves that model.
The same tool, another model behind it
The automation that sorts your emails or your vendor’s tool already calls a model through an address and a key. Your vendor or your consultant changes three lines of configuration: the address, the key and the model name. Nothing else moves. If the tool does not allow that choice, you know before signing.
A plan sized to the business
The free 24-hour to one-week audit places Agent Libre’s gateway in front of your current provider and measures what your tools consume in a real day. The plan starts from that measurement and is revised at renewal, up or down.
Re-reading costs nothing more
A service agent re-reads the whole exchange with the customer before each answer; an assistant re-reads the entire procedure at each question. That re-reading is part of the plan. The amount does not rise because a file is long.
Data in Canada
The model is hosted and operated in Canada. Agent Libre’s gateway masks the information you designate in transit, logs every call and keeps nothing after processing. Requests are never used to train a model.
Three common uses
Customer service
Your vendor’s agent answers the questions that come back every day: order status, opening hours, product availability, request for a quote. It hands over to a person for a complaint or a refund. See Customer service.
Document processing
Your vendor’s tool reads supplier invoices received by email, pulls out the amount, the date and the purchase order number, and files them in the accounting software for approval. See Document processing.
Internal document assistant
The assistant your team puts in place answers a new employee about the return policy, a product warranty or the steps for a special order, from the company’s documents, with the page the answer comes from. See Internal document assistant.
What each person decides before connecting the tool
Four people in a small business have a decision to make before changing the model behind a tool. The model does not make it for them.
Pick a single tool to start with, the one that handles the most emails or documents each week. During the 24-hour to one-week audit, ask to see what it consumes on an ordinary day and on a month-end day: that gap is what sets the speed to reserve.
Decide which documents the tool may process on its own, such as invoices from known suppliers and purchase orders, and which go through you first, such as the first invoice from a new supplier or a credit note. Write that rule into the tool before changing the model behind it.
List the requests the agent may close on its own, such as opening hours and order tracking, and those it transfers to someone, such as a complaint or a refund. Keep one week where you re-read every answer before it goes out, to judge quality on your own customers.
Check that the tool lets you choose the address and the name of the model it calls, not only a preset provider. Agree on who keeps the access key and where it is written down: in a small business, that is often the only record of who is allowed to call the model.
What we get asked on this topic
I have no AI tool today. Does Agent Libre provide one?
No. Agent Libre serves the model that answers behind a tool. The tool comes from your software vendor, a consultant or your team. Start with a tool you already use that calls a language model; otherwise, choose the tool first, then come back.
Is the model as good as the one my tool uses today?
On your emails, your invoices and your procedures, the only test that counts is yours. Run both models side by side for a week, on the same requests, and compare the answers before switching. Your vendor or your consultant can do it in the tool without rewriting anything.
What does a year-end month cost, when invoices and emails double?
The same amount. If the reserved speed is exceeded, requests wait their turn, a few seconds longer, with no cut-off and no extra charge. If the overrun comes back every month, the plan is revised at renewal from measured consumption.
What does the model see of my customers’ data?
It sees the text the tool sends it: the email, the invoice, the excerpt of a procedure. Agent Libre’s gateway masks the information you designate in transit, such as the name, the address or the card number, and nothing is kept after processing. That is what lets you answer a customer who asks where their data went, as Law 25 requires.
My tool is subscription software I do not control. Is this possible?
Only if that software lets you choose the address and the name of the model it calls. Some allow it in their settings, others impose their provider. Ask your software vendor before calling us; that is the only condition.
See also
Customer service
What a model served in Canada changes behind your support agent, and what your team decides before connecting it.
Document processing
What a model served in Canada changes behind a tool that reads documents by the thousand, and what each team decides before connecting it.
Throughput or tokens: two ways to buy inference
What sets a reserved speed, paid by the month, apart from a usage-based bill, explained in plain words.
Your company has two supply chains
The first one you already know. Materials come in, they are transported, stored, transformed, delivered. Every step has a supplier, a lead time, a unit cost. When the margin tightens, you walk down that chain step by step, and you generally know where to look.
The second one moves information instead of materials. A price request comes in and becomes a quote. An order comes in and becomes a production order, an invoice, a confirmed delivery. A site report becomes a change order, or it does not. This chain runs through every one of your departments and it employs a large share of your people.
The 24-hour to one-week audit
We measure your actual consumption at your current provider: who calls what, what it costs, and what is leaving your walls. Free, no commitment, and the report is yours even if you go no further.